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IP Telephony Using CallManager Express-Lab Portfolio ebookGdown.org > Internet > Telephony IP Telephony Using CallManager Express Lab Portfolio Cheryl A. Schmidt Ernie Friend IP Telephony Using CallManager Express Lab Portfolio provides a hands-on approach to learning the basic principles of voice over IP (VoIP) to build a voice-enabled network for the small to medium-sized business. As you work through the 51 labs in the book, you learn how to deploy a basic phone system using a CallManager Express-capable router. You install, configure, and customize Cisco® IP Phones to work in an IP Telephony environment as well as with traditional analog telephony devices. Each chapter begins with an explanation of the converging technology used within that chapter’s labs and, where necessary, includes a refresher on routing and switching topics so that you can properly set up the labs. The collection of labs features clear objectives, equipment needs, alternative methods, and probing questions. Additionally, the book includes a command reference as one of the six supplemental appendixes. All the material has been written and tested with students in a live classroom environment:
Cheryl A. Schmidt is a full-time faculty member in the network engineering technology department at Florida Community College at Jacksonville (FCCJ). She has a master’s degree in computer and information resource management. Schmidt started her career in computers while in the Navy. She has been working on computers and networks ever since. For the past ten years, she has taught courses such as computer repair, CCNA, CCNP, VoIP, QoS, and wireless. FCCJ is one of the few Cisco Academy Advanced Training Centers for CCNP, wireless, and security. Schmidt lives with her husband and children in Jacksonville, Florida. Ernie Friend is the director of academic systems at Florida Community College at Jacksonville (FCCJ). FCCJ is one of the largest community colleges in the United States, with more than 60,000 students. Friend manages the Network Engineering Technology Department at FCCJ. He previously managed the college’s network and computer infrastructure.Friend has a bachelor’s degree in electronics management. He spent more than ten years in the Navy, managing several computer-based aviation repair facilities. He has managed computer and networking departments for more than 14 years at the college. He continues to explore and teach the latest networking technologies. Infomations
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